To ensure effective rollout of entire TR-069 functionality, NDM Systems decided on Axiros AX.STACK.SL - a lightweight ultra flexible TR-069 stack for remote management of VoIP devices, IADs, NAS devices, set-top boxes and virtually all other kind of devices.

AX.STACK.SL is the stack for high complexity devices like business routers, supporting an infinite set of command line based feature combinations.

AX.STACK.SL is fully compliant with Broadband Forum's CPE WAN Management Protocol (CWMP) - but not limited to its data model suite only.

About NDM System: NDM Systems, Inc. is a software development company that provides solutions for connectivity devices. Our products help some of world’s most recognized brands in chipset and hardware manufacturing deliver their cutting-edge and well-established technologies to customers all around the world faster, at lower costs and rock-bottom risks. We focus on Residential Gateways and Integrated Access Devices for major wired (Ethernet, xDSL, fiberoptics) and wireless (LTE, WiMAX, Wi-Fi) technologies.

For more information please see: www.ndmsystems.com/about

The decisive factors for this decision - the flexibility of AXESS.ACS and the collaborative attitude of Axiros!

Now - after a phase of less than 2 months for design, integration and deployment - Divider B.V. is enabled to run

• zero-touch Service Provisioning of Internet Access & VoIP services and
• furthermore a Central Support Portal for all CSR tasks, utilizing the AXESS built-in support portal

About Divider B.V.: As a desktop-as-a-service provider, Divider provides clients with complete workstation automation via a private cloud. The service Divider provides includes the supply, management and maintenance of hardware, applications, security, backup and storage. Since Divider’s desktop solutions are critical to its customer’s businesses, it must guarantee 99.999% availability of data and applications across multiple sites, as well as the highest levels of security.

For more information about Divider B.V., please visit www.divider.net

About AEMcom: For more information about AEMcom, please visit http://www.aemcom.net/.

Using the Axiros Device Management platform, Telemach is automating a range of complex broadband management processes such as configuration, activation and problem resolution. Herewith Telemach simplifies the use of services for their subscribers, improves operational efficiency and guarantees Quality of Experience.

About Telemach Broadband Ltd.: Telemach company is the leading provider of cable TV, telephony and broadband Internet services in Slovenia. The company is focused on providing advanced, high quality and user friendly services that bring the Digital World to customers and make it comfortable and easily accessible. Based on their network, which is a combination of optical and coaxial components, and through constant investments and technology innovations, Telemach provides a high level of service to the widest range of Slovenian residential users and businesses. For more information about Telemach, please visit www.telemach.si. 

ANTEL is Uruguay’s largest fixed-line operator as well as its biggest mobile carrier, with a 95.5 percent share of the nation’s broadband market as of June 2010. Axiros´ AXESS solution platform enables ANTEL for seamless provisioning, activation and management of residential Internet, SIP-based VoIP and IPTV services.

As networks have become more service-centric, the devices that connect to those networks are dramatically increasing in complexity.  Operators are challenged to support and maintain a wide range of devices and services, manage rising help desk call volumes and cope with the financial burden associated with this increasing complexity.

To address these challenges Axiros AXESS offers advanced proactive device management capabilities for

• proactive QoE monitoring,
• dynamic service creation based on events & triggers and
• zero touch provisioning of triple play services.

Today, more than 68 of the world’s leading service providers have deployed Axiros AXESS management platform for solutions based on TR-069 and beyond.

The variety of device manufacturers, models, firmware revisions, feature options and customer specific configuration details calls for a central managed approach to SIP & VoIP device provisioning.

AXESS.GDM is the building block for effective End-to-End SIP & VoIP Device Provisioning - based on TR-069 and beyond!

Axiros is deploying the AXESS.GDM system to improve

• life-cycle management,
• automated dynamic provisioning and
• self-service support capabilities

for managed VoIP Business Services.

About AT&T:
For information see: http://www.att.com/gen/investor-relations?pid=5711

“Our customers are realizing that there is a huge difference between static TR-069 systems and dynamic Service Management for application enabled broadband ,” said Kurt Peterhans, Managing Director at Axiros. “It is not size what matters but the flexibility to adapt to a changing environment. Axiros represents the future for delivering flexibility and robustness in the area of Open Device Management & Service Monitoring.”

Related Links:

About Brennercom: http://www.brennercom.it/de/brennercom/unternehmen.html
Press Release: Click here to download

Based on Axiros solution platform TSTT establishes an intelligent service management platform and ensures that services are easier to set up, use and maintain. With a clear focus on service quality TSTT will utilize the numerous Axiros value adds like "Dynamic Service Provisioning",  "Subscriber Self-Service Portal", "QoE Service Monitoring", "Management of Automated Home" and "Legacy Device Integration".

To profit from this competitive advantage, TSTT migrates its incumbent TR-069 ACS to the Axiros AXESS.GDM and AXTRACT solution platform. This will be the building block for a holistic Service Management which spans from the connected home to network core up to B/OSS.

“Our customers are realizing that there is a huge difference between basic static TR-069 systems and advanced dynamic Service Management,” said Kurt Peterhans, Managing Director at Axiros. “It is not size what matters but the flexibility to adapt to a changing environment. Axiros represents the future for delivering flexibility and robustness in the area of Open Device Management and Service Monitoring.”


About TSTT:
Telecommunications Services of Trinidad and Tobago Limited is the largest telephone and Internet service provider in Trinidad and Tobago. The company, which is jointly owned by the Government of Trinidad and Tobago and Cable & Wireless, was formed out of a merger of Telco (Trinidad and Tobago Telephone Company Limited) and Textel (Trinidad and Tobago External Telecommunications Company Limited).

For more information see: www.tstt.co.tt

MDCC GmbH decided on Axiros Axess solution platform as the building block in their future ACS strategy. Axiros AXESS.ACS solution platform will support MDCC to reduce the complexity of multi-vendor CPE deployments and management of high-speed Internet and VoIP service offerings. The solution also will help to improve customer experience while reducing customer support handling times and reducing operational costs by simplifying processes needed to provision residential customer CPEs.

envia TEL customer support will have a single, consolidated view and control over devices and services, enabling them to add on services or resolve problems much faster and more efficiently.

The integrated support portal for customer care and support utilizes latest web technology to offer fast and user friendly access to subscriber‘s CPEs in order to analyze and solve problems customer may encounter.

Today, more than 60 of the world’s leading service providers have deployed Axiros AXESS management platform for solutions based on TR-069 and beyond.

About envia TEL:

see: www.enviatel.de/unternehmen/index.html

Axiros appointed Nicola Zenesi as CEO of Axiros Global Sales with responsibility for the Mediterranean territory. Nicola Zenesi - with more than 20 years spent into the software industry - was previously executive manager for start-up subsidiaries of leading innovator companies like ObjectDesign, IONA Technologies and Motive. 

Nicola Zenesi, CEO Global Sales
E: nicola.zenesi@axiros.com

Axiros Global Sales

Piazza Borromeo 14
20123 Milan, Italy
T: +39 0283 124 300
F: +39 0283 124 301
www.axiros.com

About Axiros

Axiros is technology and market leader in Open Device Management & Device Provisioning - based on TR-069 and beyond. The Axiros solution portfolio enables operators and service providers worldwide to minimize the time to launch new services, to reduce related service OpEx cost and to add new revenue streams to their existing service offering. Axiros customer base ranges from the TOP 50 operators worldwide to regional acting ISPs.

It enables highly flexible and scalable interactions with a large number of devices for the purposes of (re-)configuration, mass firmware downloads, fault clearance and general real time subscriber support.

As a supplier to Vodafone NL Axiros will help to reduce operational costs and meet future demands.

Manual provisioning processes are too tedious, labor-intensive and error-prone to support mass-market deployment of those services. But above all - complex manual procedures substantially prolong service activation time.

Axiros AXESS.ACS is the leading subscriber device management system - deployed and productive at more than 35% of europe´s TOP 50 operators and carriers.

About VSE NET:

VSE NET GmbH is a regional telecommunication provider based in Saarbrücken. Since 2005 they are part of the german-luxembourg group artelis. They describe theirselves as system vendor for telecommunication. Their service ranges from supplying data, Internet and voice network services, through leasing highly-secure computer centre space, to planning, building and operating entire telecommunication solutions. More and more businesses – including hospitals, public administration, universities, call-centres, banks and insurers, as well as other fixed-network and mobile telephone network carriers – benefit from VSE NET offering.The technology behind VSE NET’s product offering is their own, extensive fibre optic network in the south-west of Germany and in Luxembourg, as well as numerous hubs with other national and international telecommunications enterprises.

For further reading see: vsenet.de

RUE BELTELECOM decided on Axiros AXESS after a long phase of intense solution evaluation.

Two of their pre-eminent requirements were that deployed devices on their network must be easy for customers to handle and easy for RUE BELTELECOM to manage.

Axiros AXESS solution platform convinced from a technical perspective regarding flexibility, scalability and performance - but also from a RoI perspective!

Highly integrated within existing OSS - Axiros AXESS will provide auto-configuration services, zero-touch provisioning, dynamic service provisioning, centralized support for firmware management, status and performance monitoring and diagnostics functionality. Management of IPTV STBs is on the roadmap!

About BELTELECOM

The Republican Unitary Telecommunication Enterprise (RUE) Beltelecom (Republican Association before August 1, 2004) was founded on July 3, 1995.

By Order of the Ministry of Communications and Informatization No. 189 of 7.07.2004, the Republican State-Owned Association Beltelecom has been transformed to the Republican Unitary Telecommunications Enterprise Beltelecom (RUE Beltelecom) on 1 August 2004. The republican unitary telecommunication enterprises such as Brestobltelecom, Vitebskobltelecom, Gomelobltelecom, Grodnoobltelecom, Minskobltelecom,Mogilevobltelecom, the Minsk City Telephone Network, Long Distance Communications and the Minsk Telephone-Telegraph Station shall be re-organized by affiliation to the republican unitary enterprise Beltelecom on 1 August 2004.

RUE Beltelecom is a National Telecommunications Operator of the Republic of Belarus. For the years that passed, the enterprise has installed a proliferated telecommunication network covering the territory of the country, a fiber optic backbone network providing connectivity to neighboring countries. Beltelecom is currently developing radically new telecommunication services. The enterprise provides for delivery of long distance and international traffic as well as operation of the earth network of television and radio channels. For provisioning international satellite channels, Teleport, a complex of earth satellite stations, is used.

more 

Using Axiros Device Management platform, OTE S.A. is automating a range of complex broadband management processes such as configuration, activation, and problem resolution. Herewith OTE S.A. simplifies the use of services for their subscribers, improves operational efficiency and guarantees Quality of Experience.

About OTE:

Hellenic Telecommunications Organization (OTE S.A.) is the largest telecommunications provider in Greece, and together with its subsidiaries forms one of the leading telecom groups in Southeastern Europe. 

Broadband Service Assurance and Quality of Customer Experience (QoE) are the two main criterions when it comes to decisions about innovation and future Device Management (DM) strategies at Forthnet. 

Therefore - when Forthnet started to evaluate their future DM strategy early 2010 - two of their pre-eminent requirements were that Customer Premises Equipment (CPEs) on their network must be easy for customers to install and easy for Forthnet to manage.

After an intense technical assessment of potential solutions Forthnet decided on Axiros AXESS ACS as their future DM service platform!

Forthnet selected Axiros AXESS ACS to enable Forthnet´s broadband data network with an effective solution for 

• multi-vendor zero-touch CPE auto-configuration,
• firmware image management, 
• centralized support and
• dynamic service provisioning. 

In a second stage this solution will be expanded to include performance monitoring and service diagnostics. 

About Forthnet:

Forthnet is the company that introduced the Internet to Greece and it currently offers a wide range of broadband services with an emphasis on the Internet and fixed telephony. Moreover, since August 2008, Forthnet entered the pay TV sector dynamically. 

Forthnet’s rich portfolio of services covers all the telecommunication needs of households, small businesses and large organizations. 

Kabel Baden-Württemberg GmbH & Co. KG selected Axiros AXESS ACS solution platform to take the next level in

• zero-touch service provisioning
• customer self-service & support integration and
• automated workflows for device service provisioning

About KabelBW:

Kabel Baden-Württemberg GmbH & Co. KG, one of the largest German cable network operators, provides digital cable television, broadband Internet, and telephony services in Germany. The company is based in Heidelberg, Germany. Kabel Baden-Württemberg GmbH & Co. KG is a former subsidiary of Deutsche Telekom AG.

In September 2010, again 30 engineers from all over the world passed successfully the Axiros AxDM.A (Device Management Associate) certification.

Axiros Certified Device Management Associate (AxDM.A) training validates the ability to maintain and operate a deployed Axiros Device Management solution. With an AxDM.A, participants demonstrate the skills to give 1st and 2nd level support for the whole solution - including northbound and southbound integration.

The curriculum includes TR-069 fundamentals, ACS structure and components, solution layouts and NBI and SBI basics.  

For more information on Axiros Device Management Certification program please see: http://axiros.com/offerings/thekeytotr-069andbeyond/training.html

Tele2 selected Axiros AXTRACT to sharpen their Quality of Customer Experience Management (QoE) strategy. 

Axiros AXTRACT will monitor service quality of IPTV set-top boxes (STBs) and collect data from the field continuously - so supporters

• can investigate recent incidents
• improve decision making process with analytics and reporting
• are enabled for proactive upfront problem resolution and
• receive information on bandwidth utilization

Axiros AXTRACT is the high performing transparent CWMP proxy, designed to gather high volume diagnostic load - without the need to pass it through existing productive 3^rd party ACS. 

AXTRACT is intended to relieve 3^rd party - potentially slow - ACS servers from high volume southbound loads.

About Tele2: For further information see www.tele2.com

The decisive factors for their decision - the flexibility of AXESS ACS and the collaborative attitude of Axiros!

Now - after a phase of less than 3 months for design, integration and deployment - TELE Greenland A/S is enabled

• to run zero-touch provisioning of Internet Access and VoIP services,
• on various device types vendor independent
• based on a 100% directory service CRM backend-integration
• by utilizing AXESS built-in support portal

Axiros is proud to support TELE Greenland A/S and their challenging mission!

About TELE Greenland A/S

TELE Greenland A/S Group is the main telecommunication provider in Greenland. Its headquarter is in Nuuk. From here TELE runs all telecommunications activties for the world´s largest island that is not a continent.

TELE covers a population of 56.000 - scattered over thousands of kilometres - providing telecommunications and IT services. Even the smallest village has radio, TV and a telephone link to the outside world, and all settlements with a population of more than 70 have broadband Internet and GSM mobile phone service.

Munich, Germany, May 2010:

Axiros, the leading provider of Device Management solutions for the worlwide telecommunication industry today announced that UNE - one of the leading network operators in South America -  has selected Axiros AXESS Device Management solution to take the next step in DSL management. 

"Today CSPs have to focus on providing better customer experience," said  Kurt Peterhans, Managing Director at Axiros. "UNE regards customer experience as the key factor for success. By deploying Axiros AXESS solution platform UNE will go beyond reducing operational costs. Based on Axiros AXESS UNE will also be enabled to deliver a positive, trouble-free experience throughout their entire customer service delivery cycle. Increasing profitability and customer QoE are both sides of the same coin".

Axiros will enable UNE to aim on zero touch provisioning of xDSL devices and to manage their triple play service provisioning. 

The project is managed by LightComm, an Axiros Gold Service Partner for Middle and South America.

About UNE:

UNE offers solutions in data transmission, voice, and video to corporations in Colombia. UNE supports companies with high security services and efficiency, along with an infrastructure of telecommunications networks. UNE has a national network covering the cities of Bogota, Villavicencio, Cartagena, Bucaramanga, Armenia, Manizales, Medellín, Pereira, Ibagué, Barranquilla and Cali.

Amongst others the project covered service provisioning of Altibox´s GBit FTTH equipment. Axiros axACS manages multiple WLANs on one device and also relevant VoIP, WAN and LAN settings. In close partnership with Altibox and Telsey a seamless integration into Altibox´s customer self-service portal was realized.

About Altibox
Altibox is a unique Norwegian collaboration of suppliers that offer fibre-optic
communication services such as interactive TV, ultra-fast internet-access and
affordable telephony in a single fibre cable.  In addition, mobile and alarm
services for fibre optic cable are new services. Altibox has more than 170,000
FTTH-connected customers throughout Norway. In addition, Altibox Denmark has
more than 10,000 FTTH-customers. Unlike traditional copper wires or coaxial
cables, where capacity is typically influenced by a neighbour's internet use,
television viewing, with fibre you always get the maximum capacity. The fibre
cable is delivered all the way to the customer's living room. A fibre cable can
be compared to an 8-lane motorway with no speed limit.  The possibilities are
almost unlimited, and provide access to a variety of services, use of new
technology and internet lines with very high speed. Altibox recently announced
that by the summer internet lines with speeds of 400/400 Mbit/s will be
available for their customers.For more information, please visit www.altibox.no

• map business requirements to Device Management issues
• integrate OSS/BSS systems and offer service awareness
• explore remote management possibilities
• monitor real-time end-customer services and devices
• implement QoE (Quality Of Experience) management
• evaluate device manageability

AXESS.GDM (Generic Device Management) enables KPN to address the infinite feature variety today´s business router offer - compared to consumer devices which can be managed via fixed TR-069 data models.

VozTelecom offers comprehensive solutions to enable regional Voice over Internet Protocol (VoIP) services. Managing the complexity of VoIP services in a hotly fought market and finding the balance between cost and quality is the daily challenge at VozTelecom.

Therefore VozTelecom was looking for the right practice to automate provisioning of IADs and related SIP protocol. In close collaboration with VozTelecom Axiros was designing a TR-069 service management solution on the basis of the Axiros axACS-Appliance.

Within a few weeks Axiros was setting this solution effective, meeting all the financial and technical demands of VozTelecom. 

Now VozTelecom is enabled to make the difference in service automation!

VozTelecom offers comprehensive solutions to enable Voice over Internet Protocol (VoIP) services over Internet. The company’s products include miVoz.net - a personal IP telephony service, intraVoz.net - a local area network (LAN) IP telephony service with enhanced features, extraVoz.net - a hosted IP telephony service, vozConference.net - a hosted Web-conference service with enhanced collaboration features and wifiVoz.net - an application that enables the usage of VozTelecom service through any wireless terminal. Voz has strategic alliances with Interxion, Cisco Systems, Iptel.org, SIP Phone, Jasomi Networks, Midworld Networks, and Endercom. The company was founded in 2003 and is headquartered in Cerdanyola, Spain.

Within the wide field of software development, mquadr.at's core competence lies in the design of Internet access routines, configuration software and support tools for Internet service provider (ISPs).

Within our partnership we focus on the development of common products and solutions. As a result we aim at sharing state of the art technology and bundle engineering know how to create innovative services that operate on an independent level and support a multiple (hardware) vendor strategy.

To name but a few, the following topics will be addressed:

• Internet access provisioning (front to back): client configuration including complete device management (TR-069 and non TR069) 

• Error Management: fault diagnosis combining the client PC, CPE and backend systems-one-stop-fault repair including data synchronisation (WLAN, userdata, etc.)

• Value Added Services provisioning: from the registration process right through to their implementation (WLAN, VoIP, IP TV etc.)

• Smart Home: managing centrally the home network on a single platform

• Management of Customer Experience Quality: service aware management of customer experience in real-time

Our solutions will focus on easy implementation (also within an existing TR-069 environment) and the seamless integration of PC Internet configuration, selfrepair and device management.

mquadr.at as well as Axiros see their customers as business partners. We are driven by results and aim to be the best within our domains. As a result we are joining the forces for a lasting advantage!

About mquadr.at:

mquadr.at is Europe’s leading provider in the field of self-installation and repair solutions for Internet broadband, cable and dial-in connections. By focusing exclusively on this segment, mquadr.at can offer comprehensive know-how for all respective assignments, which now include more than 20 well-known clients and more than 22 million users. 

For further information see: www.mquadr.at

Kabel Deutschland is considering monitoring of the residential home as the top business issue in their future service strategy - both, to support their IPTV strategy and to assure SIP quality of existing VoIP services.

"No doubt - customer experience is one of the most talked about concepts in telco business today. Everyone from Innovations to Operations to the CEO mentions the ´experience´ of customers as the mission critical success factor. Therefore the ability to offer support to customers at a real-time customer experience level is one of the top telco business issues [...]" says Kurt Peterhans, MD Operations at Axiros.

After an intensive evaluation phase Kabel Deutschland decided on Axiros Axess Service Delivery Platform (SDP) for service automation and monitoring of residential devices. Seamless integration within existing service automation and support flows was a basic prerequisite - the ability to consolidate performance statistics in real-time at a rate of more than 5000 hits per second per appliance the crucial factor for this decision.

With this in hand Kabel Deutschland is now enabled
1. to minimize time to launch new services and to add new services in real-time environments
2. to significantly reduce costs associated with acquiring new customers and
3. to offer support to residential customers at a real-time customer experience level 

„We look forward to the benefits we get through Axiros´ Axess server, particularly those with respect to set-up and monitoring of our subscribers´ IP-based services“, says Nicolai Böke, Head of IP Engineering at Kabel Deutschland.

ABOUT KABEL DEUTSCHLAND

Kabel Deutschland (KDG), Germany’s largest cable operator, offers its customers analog and digital TV, broadband Internet and fixed line phone services via cable as well mobile services in cooperation with an industry partner. The company operates the cable networks in 13 German federal states and supplies its services to approximately 9 million connected households in Germany. KDG offers an open digital TV platform for all program providers.