Colombian provider leverages Axiros Advantage to automate and enhance the delivery of voice, video and data services
Axiros, the technology leader in advanced IP service and device management announced today that Empresa de Telecomunicaciones de Pereira (ETP), a leading provider of integrated telecommunication services, has selected Axiros’ AXESS.ACS for the provisioning and management of voice, video and data services across its cable (Docsis 2.0) and DSL networks.
ETP will be using AXESS.ACS to automate provisioning and accelerate time to service activation. Accordingly, ETP will be able to deliver a streamlined, enhanced, and consistent customer experience, while reducing deployment and support costs. In addition, the new device management platform shall be integrated with customer care, giving customer service agents the ability to investigate and resolve issues more effectively and efficiently. The solution and select capabilities are also being extended to subscribers, via integrated self-service portal functionality.
In summary, using Axiros, ETP will be able to rapidly and cost effectively introduce, provision and manage new services and bundles across its networks within the context of an enriched and seamless customer experience.
Empresa de Telecomunicaciones provides integrated telecommunication services in the Pereira region of Colombia. ETP offers integrated services voice, cable television, and high-speed Internet. The company was founded in 1928 and is based in Pereira, Colombia. ETP operates as a subsidiary of Empresa Publica de Medellin (EPM). For more information see: www.etp.com.co
Axiros provides device and service management solutions across fixed and mobile networks for consumer, enterprise and M2M markets. Axiros solutions are scalable, flexible, modular and most importantly – open, giving providers the ability to manage and support any protocol, any device, any service -- any time.
Distinguished by domain expertise and innovation, coupled with world-class software design, Axiros uniquely delivers the robust management capabilities and solutions service providers need today and in the future, as demand and complexity associated with new services grows. Founded in 2002, Axiros is based in Munich, Germany with sales offices in Italy, Russia, Brazil and New York. Axiros. Lasting Advantage. Made in Germany. www.axiros.com