Knowledge Base

Advance Your Expertise in the Telco Industry

Elevate your understanding of Device Management, IoT, and Telecommunications by exploring our Knowledge Base. With two decades of expertise to draw from, we offer a valuable reference for individuals at all levels, whether you're new to the field or an experienced professional. Dive into a diverse range of technical standards, protocols, digital services, and more. We're here to provide guidance and empower you in navigating the ever-evolving digital landscape.


 

What is TR-069 / CWMP?

A TR-069 client is a software application that enables service providers and equipment manufacturers to remotely manage, configure, and update their customers' network-connected devices. The CPE WAN Management Protocol (CWMP), or TR-069, was developed by the Broadband Forum to standardize the exchange of data between the client and the device.

 

What is TR-369 / USP?

TR-369, or User Service Platform (USP), is an open standards Device Management specification that enables remote management of customer-premises equipment (CPE) over an Internet Protocol (IP) network. The specification covers both residential and business CPE and defines a set of objects and corresponding actions that can be performed on those objects. TR-369 builds on the existing TR-069 specifications, adding support for new device types and use cases while maintaining backward compatibility.

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What is TR-143?

TR-143 is designed to help operators determine whether a problem occurs in the operator’s network or the customer’s home network. The Broadband Forum defined active monitoring and diagnostics guidelines in its technical recommendation TR-143. Active Monitoring, in the context of TR-143, allows the measurement of performance metrics conducive to establishing Service Level Agreements for guaranteed and business-class service offerings.

 

What is WiFi Optimization?

WiFi Optimization is the process of configuring a WiFi network for optimal performance. The primary aim of WiFi Optimization is to reduce instances of WiFi and maximize WiFi signal strength and speed. WiFi Optimization is important for Telcos and ISP providers because it helps improve customer satisfaction and reduce customer churn.


What is QoE (Quality of Experience)?

QoE (Quality of Experience) is an indicator of user satisfaction with digital services like applications, video streaming platforms, and websites. It carries significance for telecommunications and ISP providers as it offers valuable insights into user perceptions regarding service quality. QoE is susceptible to various influences, including latency, jitter, and packet loss, all of which can impact the overall user experience.


What is IoT Device Management?

IoT, or the Internet of Things, is the foundation of modern connectivity. IoT Device Management empowers telecommunication and Internet Service Provider (ISP) brands to efficiently oversee their network infrastructure and endpoints remotely. Implementing an IoT Device Management solution enables telcos and ISPs to monitor device performance, ensure network health, and perform remote configurations and updates. This capability is crucial for providers managing a high volume of devices, enhancing operational efficiency, and minimizing the risk of service interruptions."


What is DOCSIS PNM?

PNM stands for Proactive Network Maintenance. DOCSIS PNM is a cable modem management technique that uses various Internet of Things (IoT) devices to proactively monitor and manage the cable network. The devices used in PNM can include but are not limited to: cable modems, set-top boxes, WiFi routers, and other connected devices. By collecting data from these devices, operators can detect issues on the network before they become problems for customers.

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