Solutions
Axiros Solution Portfolio
Operators and CSPs are struggling for connectivity, new services and customer intimacy. While profit pools decline, technologies and services converge, and new players in the broader ecosystem offer over-the-top, Axiros can help. The Axiros solution portfolio paves the way to a winning Device Management strategy. Solutions that convert strategy to results. Results which
Boost the digital service acceleration and
Lever customer experience.
Open Device & Service Management
Streamline and Automate the Entire Service and Device Lifecycle
Axiros Open Device Management solutions can be operated “on premise” or “as a Service”. Based on Broadband Forum's protocols for provisioning and managing in-home devices, the solution discovers detailed information about all connected devices at your home. It provides visibility for both service providers and subscribers through easy-to-use web portals. The solution also includes a flexible workflow engine that offers a means for the service provider to deliver automated but complex high-value services.
Automatic Provisioning of Complex Services
Zero-Touch
Captive Portals
Multiple-Play ( HSI, VoIP, IPTV )
Device & Service Inventory
OSS/BSS Integration
Customer care and billing
Order management systems to enable end-to-end service delivery
Trouble ticketing
Network inventory
Network and performance management
Quality of Experience Management (QoE)
Better decision making with analytics and reporting
Proactive problem identification
Analysis on service utilization
Integrated quality dashboard across network elements
Management of all kind of Devices
Simple xDSL Remote Gateways (RG)
Set-Top boxes (STBs) alongside the RG
Cable Modems
FttX ONTs
Complex Business Routers (BR)
Southbound Interoperability
Vendor-independent management of TR-069 capable devices
Support of multi-vendor device strategies
Integration of the legacy base of non-TR-069 devices
Management of the Connected Home
Heterogeneous Access Environments
xDSL and FttX
WiMax, 3G and LTE
HFC
VSAT
Related Products
Bring yourself up to speed on TR-069 and ACS by viewing our knowledge base.
End Customer Self Care
Elevate from Technical Support to CSR Portals to
Self Care Apps
We Outline The Path From Technical Support to QoE
From Customer Care Portals to Self Service Portals
Enables self-management of key service features
Offers support provided by passionate expert users
Drives cost efficiency and improves customer experience
Home Network Policy Management
Parental control
Usage and access monitoring
Virtual SSID and Access Points configuration
Service Queues policy management
Integration of Management Functions
Home Network map
Connectivity check-point
Device configuration backup/restore
WiFi link status and quality control
Multi Channel Capabilities
Template-based rendering engine
Skinnable UI
REST and JSON APIs
Profile aware Content Management System
Crowd-caring
Power users blog sections
Users managed FAQs
Q&A scoring
Direct access to troubleshooting receipts
End to End Process Support
Enable legacy devices on the ACS
Connect a device for troubleshooting with uplink loss
Pre-collect device logs before caring process
Start a case directly from the mobile app
Multi-access Capabilities
Self Care Portal engine
Self Care Apps
Available on Android, iOS and MS Mobile
Customizable navigation flow
Interested and want to receive more information?
Business Edge Management
OSS and Network Lifecycle Orchestration
Communication services for the business market offer the highest return to Service Providers and generate the biggest headaches as well: technical complexity, lack of standardization, manual processes, no consistency.
Axiros brings to this domain its key values: Leadership in process automation for the residential market and the most flexible management technology in the market.
Tier 1 Service Providers have already chosen Axiros for the management of business services: Corporate connectivity, VoIP networks, Carrier WiFi. But the most rewarding aspect of this choice has been the long lasting value of this investment and the ability to cope with the technology innovations in the networking and network equipment. Axiros has now reached out well beyond the limit of Telco services. With deliveries in the ever growing field of large networks and infrastructure we have extended the capabilities of our platform
in the domain of utilities and smart cities. Whether our Customers are providing fire alarm control or energy saving services they are leveraging on the Axiros capability to manage any device on any network. And doing it efficiently.
Return on Investment
Proved to increase complex service provisioning efficiency
Reduce troubleshooting times buy improved consistency
Proactive case detection by configuration management and control
Network and Service elements alarm filtering and routing
Open Architecture
Modules and functions can be implemented incrementally
No locked in Device Vendor
Available on premise or as a Cloud service
Natively multi-tenant and multi-domain
Architecture and Scalability
Pluggable connectors for all major device vendors
Asynchronous southbound protocol handlers for highest parallelism
Web services ( SOAP, REST, XML/RPC ) northbound interface
Fully customizable device and service inventory
Use Cases
Provisioning automation support
Device and service inventory
Configuration management
Cross network and cross device integration
Layer 3 VPN
L2 Virtual Private Wire Service (VPWS)
L2 Virtual Private LAN Service (VPLS)
Managed firewalls
SBCs for VoIP
Key Technologies
Native support for major market leaders: Cisco, Juniper, Huawei, HP, etc.
Config file processing and synthesis
Native integration with link layer protocols: DHCP, Radius, TACACS, Diameter, etc.
IPv6 and IPv4 in the single platform
Related Products
All Axiros products can be deployed and operated “On-Premises” or “as a Service”.
Smart Internet of Things (IoT) Automation
Intelligent Control for M2M and IoT Services
That’s the battle cry of the movement called the Internet of Things (IoT), or according to some, the Internet of Everything (IoE). It’s time to become accustomed to this idea, but progress is being made in achieving the ultimate goal—a network that connects practically all physical devices. Some call the IoT movement the fourth generation of the Internet.
IoT represents the fourth generation, dubbed by many as the “networking of everything else.” It’s now technically and economically possible to put virtually everything on the Internet, setting up what looks to be a very interesting future with all of the potential benefits, downsides, and unintended consequences.
But the challenge for the service provider is "control". How to support and manage a virtually unlimited number of applications on any possible type of data link in a way that is sustainable from the service provider perspective ? How to isolate platform services and make an economy of scale possible.
Axiros enables the fourth generation of Internet and delivers in the hands of the service providers the most powerful tool for:
Service Creation
Service Delivery
Service Moinitoring and Control
Applications
Smart Home
Energy metering and management
Physical security
Healthcare
Integration and Interfacing
Web APIs dynamically creates
Notifications via Web APIs or SNMP
Fully dynamical data models
Authentication and profiling
Industries
Telco and Service Providers
Utilities
Enterprises
Government
Use Cases
Automatic service activation
Service delivery ubiquity
Remote support
Data collection and analytics
Architecture and Scalability
Distributed business logic
Support for short range radio protocols
Embedded software portable on any POSIX platform
Natively multi-tenant and self care enabled
Protocols
Zigbee and ZWave
TR-069 , TR-369 and MQTT
TR-157 and TR-181i2
REST, SOAP, WEbSockets APIs
Related Products
Bring yourself up to speed on IoT by viewing our knowledge base.
Cloud Automation & Managed Services
Affordable for Businesses of Any Size
The Axiros cloud-based network management platform provides deep operational visibility into TR-069 capable devices. This includes zero-touch provisioning, remote configuration and configuration updates, software (including firmware) upgrades, monitoring, real-time problem diagnosis, and troubleshooting of common home networking problems such as Wi-Fi, firewall, and basic broadband connectivity of devices. Bulk operations help automate the mass management of home devices and help service providers lower the cost of deploying and maintaining large numbers of subscriber devices.
All of the above is now accessible from a convenient Cloud based infrastructure - either directly from Axiros service centers or by running it from any Cloud provider. As Service Providers, Device Manufacturers or Business Process Outsourcers the advantage of running a multi-tenant device and service management infrastructure will immediately turn out in terms of:
Reduced operational costs
Improved time to market
Better insight in your service quality
Applications
Retail devices automatic activation and Captive portals
Business devices automatic provisioning and remote support
Carrier WiFi networks
One-stop shop device and service management for regional operators
Integration and Interfacing
Web APIs dynamically creates
Notifications via Web APIs or SNMP
Fully dynamical data models
Authentication and profiling
Industries
Telco and Service Providers
Enterprises
Retailers
Device Manufacturers
Use Cases
Multi-layer domain administration
Multi-layer user management
Device and service activation and control
Multi-domain service monitoring
Architecture and Scalability
Natively integrated with all major Cloud providers
Fully distributed and geo-redundant
No data model or management protocol lock-in
Support for external user authenticators
Protocol and Data Models
Complete support for TR-069
TR-181i2, TR-104, TR-135 ( HSI, VoIP, IPTV )
DOCSIS and SNMP
Radius, DHCP, LDAP and TACACS integrations available
Related Products
Bring yourself up to speed on TR-069 and TR-369 / USP by viewing our knowledge base.
Analytics
Monitor - Analyze - Predict - Enhance the Quality of Customer Experience
AXTRACT enables the transformation of every device (Modems, VoIP phones, Set-Top Boxes) into sophisticated probes to measure service quality. Additionally, AXTRACT can significantly help the Customer Reps and the Technical Support in the troubleshooting process by supplying a historical view on service usage correlated with the technical parameters.
The analysis is enabled on arbitrary groups or down to a single device, including changes of service related parameters. All data are made available in near real time to ensure that all relevant events generated in the network are promptly collected and made available to the Network and Service operations team to ensure the fastest resolution time.
Timeliness is a key value; at the same time, the AXTRACT engine enables Big Data analytics on a large set of key indicators that help service providers identify bottlenecks in their delivery processes. AXTRACT is answering KPI related investigations like:
Which gateways in the field deliver the best/worst WAN quality
Is packet loss on the uplink the major cause for streaming errors on the set top box
How different STB / VoIP phones vendors handle packet loss and are resilient to network errors
In short, AXTRACT is the key enabler for any proactive assurance process in the OSS.
Return on Investment
Proved to reduce “no defect found” rate on CPEs
Shorten detection of firmware incompatibilities
Increases First Call Resolution rates
Optimizes new service creation time
Integration and Interfacing
Data collection from: TR-069, SNMP, HTTP, Telnet, etc.
Data exchange: ETL, REST/JSON, JQuery
Seamless integration with any ACS
Web Toolkit GUIs and graphical widgets
Open Architecture
All calculation modules available for customization
No locked-in data model!
Data stores open and accessible by 3rd party tools!
Component modules can be taken in isolation
Use Cases
Reactive assurance
Proactive assurance
Inter-device analysis
Network quality analysis
Architecture and Scalability
NoSQL Data Stores for complex object representation
Natively distributed architecture with Geo-redundancy
Flow-based, real time data processing
Fastest TR-069 protocol processing in the market
Analytics Capabilities
Pre-built functions library
Scripting engine for customization
Cross-device, cross-service analysis
Advanced graphical and image rendering capabilities
Related Products
Bring yourself up to speed on TR-143 by viewing our knowledge base.
Carrier Grade DHCP
IP Address Management v4/v6 &
Service Provisioning
AX DHCP is the industry’s proven, open and scalable solution.
With industry-proven reliability, AX DHCP allows supporting millions of IP addresses. AX DHCP provides IPv6 support and makes use of automation for mission critical DHCP services.
Proven Stability & Reliability
Proven performance and scalability across customers globally
20+ years of expertise in DHCP
High-availability architecture
Rapid and tight OSS integration
Carrier-grade DHCP throughput levels
Market-proven scalability and reliability
Related Products
All Axiros products can be deployed and operated “On-Premise” or “as a Service”.
QoS Measurements for Regulatories
Speed and Latency Testing Program
Full service performance measures test program for Connect America Fund (CAF) Phase II Recipients
Automated FCC & USAC compliant speed testing
Automated FCC & USAC compliant latency testing
End-to-end program for ISPs of all size
Provides all necessary test data
No hidden requirements
Axiros ACS used for 50 test locations at no extra charge, and it can be used to manage other CPE devices, if desired
One full year of test data stored
Quarterly summary reports for operational excellence
No extra hardware required - Don’t let large hardware manufacturers lock you into proprietary solutions. We use the TR-143 datamodel.
We will assist with any regulatory review - no new employees needed
AX CAF Performance Plus
USAC FCC Compliant Speed & Latency
Optimum Test Routing
Scheduled Testing
Test Data Storage & Analysis
Final Certfied Report
Audit Services
NOC-assisted Services
Speed Testing
A single measurement of download or upload speed of 10 to 15 seconds duration between a specific consumer location and a specific remote server location.
If download load > 64 Kbps downstream, defer download test for one minute.
If upload load > 32 Kbps upstream, defer upload test for one minute .
Reevaluate before retrying the test, continue at one-minute intervals until the speed test can be run or the one-hour test window ends and the test for that hour is canceled.
Latency Testing
A single measurement of latency, often performed using a single User Datagram Protocol (UDP) packet or a group of three packets sent at essentially the same time, as is common with ping tests.
If consumer load exceeds 64 Kbps downstream, defer test for one minute.
Reevaluate before retrying the test.
Related Products
Interested and want to receive more information?
Protocol & Stacks
TR-069, TR-369 / USP, Things IoT-zation
The Axiros AXACT DUAL agent is used to provide combined TR-069 and TR-369 functionality to almost any kind of device. AXACT DUAL takes the AXACT product line to a new level by combining the proven AXACT TR-069 technology with a new AXACT USP engine into a single implementation.
Download the COMPLIMENTARY Axiros AXACT Benefits Whitepaper!
Fully written in C (C90)
Compatible with every POSIX-compliant system (Linux, macOS, Android, etc.) and Windows
Full support of the TR-069 and USP standards, interoperability tested at UNH IOL plugfests
Supports every BBF compliant and USP enabled data model
Modular design for easy customization
Multi-controller and MTP support
Concurrent operation of TR-069 and USP provides an excellent migration and upgrade path for existing infrastructure
Lightning fast implementation and integration due to modular design, extensive error checking; very high degree of automation
Comes with extensive tooling and integration support
Smooth upgrade path from previous AXACT implementations
Share a data model and mapping implementation between TR-069 and USP protocols
Very lightweight: 200 - 350 kB binary, depending on selected features and datamodel
Embedded licensing for manufacturers
Related Products
Bring yourself up to speed on TR-069 and TR-369 / USP by viewing our knowledge base.
Proactive Network Maintenance (PNM)
Optimize Quality of Experience of Cable Networks by Smart Maintenance!
Identify and locate the source of linear distortions in the field using your existing cable modem termination system (CMTS) and cable modems
Monitor transmission impairments like micro-reflections and group delays
Proactively identify impairments by data retrival from cable modems
Check downstream/upstream frequency response
Identify trends and fix network impairments before the subscriber’s service is affected
Check spectrum changes in downstream/upstream channel in real time
Quickly Locate Upstream Impairments
Detect in-home vs. outside plant issues
Find issues like bad wiring, microfractures, corroded connectors, reverse splitters and bad wiring
See micro-reflections and group delay
Visualize modems being impacted by common impairment
Separate Important Ones from the Unimportant
Pinpoint the location using mapping technology
Drill down on worst performing modems
Decrease maintenance costs and prevent future outages
Improve operational efficiency
Increase Customer QoE
Improve video and time-critical data services
Find and fix problems before they impact customers
Related Products
Bring yourself up to speed on Proactive Network Maintenance by viewing our knowledge base.
Carrier Grade WiFi Optimization
Adapt Automatically to Constantly Changing WiFi Conditions
Improve Quality Of Experience In Complex WiFi Ecosystems.
Create WOW Moments - Unleash WiFi!
The most significant costs associated with a service are the ongoing costs of operations and maintenance. WiFi performance is affected by a number of factors such as noise, co-channel interference (CCI), adjacent channel interference (ACI) and others.
Carrier WiFi performance visualization for 2.4 GHz and 5 GHz band
Proactive WiFi performance analytics
Automated WiFi issue fixing in complex network ecosystems
Improve WiFi QoE within the digital home and businesses
Benefits
Proactive WiFi performance analysis and visualisation
Identification of WiFi performance bottlenecks
WiFi service outage / performance alarms
Corrective action recommendations for CSRs
Automated corrective actions in real-time
Fully integrated with service provider systems
Related Products
Bring yourself up to speed on WiFi Optimization by viewing our knowledge base.