Collaborating for Better Connectivity – purtel.com & Axiros Launch purWiFi
purWiFi powered by Axiros
January 29, 2026 – MUNICH, GERMANY - purtel.com, provider of IP-based platforms for telecom operators, together with Axiros, a global leader in device and service management solutions, proudly announce the launch of purWiFi powered by Axiros – a ready-to-deploy WiFi optimization solution that empowers operators to deliver smarter, faster, and more reliable connectivity to their customers.
By combining the purtel IP platform with Axiros AXWIFI Optimization Software, purWiFi delivers an “out-of-the-box” solution that enables operators to immediately enhance their broadband offering with next-generation WiFi management and user experience.
With purWiFi powered by Axiros, purtel.com, turns its Managed WiFi vision into a concrete, ready-to-use product for network operators. The solution builds on the purtel IP Platform and extends it into the home network, making WiFi quality transparent and actively manageable. Operators can quickly add value-added WiFi services to their portfolio, improve the perceived quality of their broadband products, and clearly differentiate themselves in a competitive market. For end customers, this means more stable WiFi, fewer disruptions, and a consistently better experience across all connected devices.
One of the primary benefits of AXWIFI troubleshooting & optimization software is that it can help telcos and ISPs to manage their networks more effectively. By identifying and resolving problems quickly, telcos and ISPs can minimize the time spent on customer support calls and increase the WiFi CX.
“WiFi is the foundation of the connected experience. With purWiFi powered by Axiros, we are giving operators a ready-to-go solution that ensures users get the speed, reliability, and service they expect — without additional complexity,” said Ana Rados, Marketing Director at Axiros.
Our AXWIFI platform is designed to provide network operators with an efficient solution for end-customer support while giving them the opportunity to differentiate themselves from their competitors. We have the expertise to present the end-customer network in a clear and structured way. Using a status indicator, support staff can immediately see whether the customer’s Wi-Fi network is functioning properly. Of course, detailed error diagnostics can also be carried out within the customer’s Wi-Fi network. The platform allows the visualization of individual customer networks on a central interface.
Thanks to integrated automation mechanisms, improvements in the customer network can be implemented proactively. Through targeted analyses, customer support can take a proactive approach to assisting end users. For example, it is possible to identify poor Wi-Fi connections affecting IPTV reception and work together with the customer to improve them,” explains Christian Kuhlmann, Managing Director of purtel.com. He adds: “Further developments toward a self-service portal or a Wi-Fi setup assistant are already in planning.”
Customer Benefits with purWiFi
With purWiFi powered by Axiros, operators gain a plug-and-play solution that transforms WiFi from a frequent support challenge into a strong value driver.
Key benefits include:
Reduced Support Costs – Proactive monitoring and remote troubleshooting help resolve issues before customers even notice them
Happier End Users – Optimized coverage, faster speeds, and stable connections across all devices improve customer satisfaction and loyalty
Faster Time to Market – Out-of-the-box integration with the purtel IP platform (OSS/BSS) means operators can launch advanced WiFi services without lengthy development projects
Data-Driven Insights – Operators gain actionable analytics on WiFi performance, all significant WiFi issues can be identified, and even more, recommendations for resolving them are given
Future-Proof Operations – Standards-based (TR-069/TR-369) device management ensures long-term flexibility and scalability as networks evolve
See purWiFi powered by Axiros in Action
Customers and industry professionals can experience purWiFi live at Fiberdays26 in Frankfurt on March 25–26, 2026, in Hall 3.1 at Booth C47, and those interested in scheduling a demo are invited to contact [email protected].
About purtel.com
purtel.com GmbH positions itself as ‘The IP Platform’ and offers a wide range of services related to its core services purTEL (VoIP telephony), purISP (Internet service provision), open access and WLAN management (purWiFi). The offering includes extensive interface integrations into CRM and BSS systems, hardware fulfilment and ACS-based CPE provisioning. The IP services are currently offered via seven PoP locations in metropolitan areas in Germany, ensuring short distances and technical proximity to customers. Automation of business processes, availability and reliability of the systems are at the forefront of all services. Further information about purtel.com: https://www.purtel.com
About Axiros
CONNECTING BILLIONS of People & Devices Globally.
For over 20 years, Axiros has been a leading provider of software solutions for Device Management in telecommunications and other industries. The company's reputation for excellence and expertise in Device Management has made it a trusted partner for service providers and equipment manufacturers worldwide. Axiros specializes in offering Device Management software that enables seamless integration and management of devices and services, leveraging industry standards like TR-069 and USP. With a global presence, Axiros is committed to delivering innovative solutions that meet the evolving needs of businesses in today's digital landscape. Founded in 2002, Axiros is global in scope with sales and service offices located in Aarau, Belgrade, Cochabamba, Lisbon, Madrid, São Paolo, Singapore, Tampa, Tokyo, Warsaw, Zagreb, and a development center in Munich, Germany. To learn more, visit www.axiros.com.
Press contact purtel.com:
Marlene Blenk
Tel. +4989-200077160
Mobil. +49160-97606654
E-Mail: [email protected]
Press contact Axiros:
Ana Rados
Mobil. +49173-756-3828
E-mail [email protected]