Monitor - Analyze - Predict The Quality Of The Customer Experience
QoE monitoring - measure how your customers feel
Take the guesswork out of impact assessments
Provide factual information to drive investments
Deliver Network Intelligence To Your OSS. Now!
AXTRACT enables the transformation of every device ( Modems, VoIP phones, Set-Top Boxes )
into sophisticated probes to measure service quality.
Additionally, AXTRACT can significantly help the Customer Reps and the Technical Support in the
troubleshooting process by supplying a historical view on service usage correlated with the
The analysis is enabled on arbitrary groups or down to a single device, including changes of
service related parameters.
All data are made available in near real time to ensure that all relevant events generated in the
network are promptly collected and made available to the Network and Service operations team to
ensure the fastest resolution time.
Timeliness is a key value; at the same time, the AXTRACT engine enables Big Data analytics on
a large set of key indicators that help service providers identify bottlenecks in their delivery processes.
AXTRACT is answering KPI related investigations like:
Which gateways in the field deliver the best/worst WAN quality
Is packet loss on the uplink the major cause for streaming errors on the set top box
How different STB / VoIP phones vendors handle packet loss and are resilient to network errors
In short, AXTRACT is the key enabler for any proactive assurance process in the OSS.
The Axiros Analytics Offers
Architecture and scalability
NoSQL Data Stores for complex object representation
Natively distributed architecture with Geo-redundancy
Flow-based, real time data processing
Fastest TR-069 protocol processing in the market
Return on Investment
Proved to reduce “no defect found” rate on CPEs
Shorten detection of firmware incompatibilities
Increases First Call Resolution rates
Optimizes new service creation time
All calculation modules available for customization
No locked-in data model!
Data stores open and accessible by 3rd party tools!
Component modules can be taken in isolation
Network quality analysis
Pre-built functions library
Scripting engine for customization
Cross-device, cross-service analysis
Advanced graphical and image rendering capabilities
Integration and interfacing
Data collection from: TR-069, SNMP, HTTP, Telnet, etc.
Data exchange: ETL, REST/JSON, JQuery
Seamless integration with any ACS
Web Toolkit GUIs and graphical widgets